If your package has been lost in transit, please reach out to customer support right away. Please allow extra processing time for the latest tracking status to be updated as local couriers may experience slight delays.Ĭlick here and enter your tracking number to see the latest tracking information. Once your order has been dispatched from our facility, you will receive an email with tracking information which you can use to follow the status of your order. Your package will be shipped from our New York Showroom or warehouse in China. Please be aware that the time above are estimated delivery time, actual delivery time may differ due to unexpected events. FedEx Express Shipping Order: 2 - 5 business days Standard Shipping Order: 7 - 20 business days

Please allow extra time for tracking information to be updated, as local couriers may experience slight delays. For regular orders, it generally takes about 3 business days for processing after you place an order. If your order consists of Pre-Order item, it takes longer than usual time to process. If you order is significantly delayed due to COVID-19, please contact us at we can look up the status for you. Please note that if your shipping address belongs to a remote area, an extra fee is needed. Refer to the shipping fee indicated when checking out your shopping cart for the most accurate information. For orders shipping to Canada, we offer free standard shipping on orders over $150 USD. *We offer free standard shipping for orders over $129 USD for most of the locations. If you have any concerns about your order, feel free to contact us at much does shipping cost? For safety and health concerns, we only have limited team members on-site to process all the orders.

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